Protecting your privacy is important to us! We hope the following details will help you understand how we collect, use and safeguard the personal information you provide to us on our site.
What kind of information do we collect from you when you visit our site?
When you visit www.harneylane.com, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experiences even better.
In order to process payment and ship merchandise to you, we will collect personal information when you make a purchase in our online store, such as your name, address, postal code, phone number, etc.
We Will Never Share Your Personal Information
We will never share any personal information that we collect with third parties or websites. All of the information you provide is completely private and used solely for order processing and shipping. If you want to opt into our email list in order to receive Harney Lane updates on events, new releases and other happenings, you can give us permission to send you marketing emails, but we will never sell or distribute your email to any other website or list.
Email Opt-Out
If you have chosen to opt into our marketing emails and decide to opt out, we have a simple unsubscribe form that will remove you from our email list. Wine:30 Members, please note that our primary method of correspondence is via email. We advise against unsubscribing from messages so that you can continue receiving pertinent wine release information. Contact wineclub@harneylane.com with any questions regarding your membership emails.
Consumer Inquiries and Privacy
If you have any questions about your privacy, want to make changes to your profile, or request to be removed from our marketing list, simply email info@harneylane.com – we are happy to help!
Protecting Your Information
Your privacy and security is key! All of the payment information we collect is done under SSL – a standard internet security measure. All of your data and payment information is kept behind a secure firewall in our database and is not accessible to the public in any way.
Welcome to the Harney Lane Winery website! By continuing to browse and use our site, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Harney Lane Winery’s relationship with you in the context of this website.
The term “Harney Lane Winery” or “us” or “we” refers to the owners of this website. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms:
The content of the pages of this website is for your general information and use only. They are subject to change without notice.
Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. That said, we will always do our best to ensure that the information displayed is as up to date as possible.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. If you have any questions about products, services or information, please don’t hesitate to reach out to us directly at info@harneylane.com.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.
WINE SPECIFIC-CONDITIONS
Legal Requirements
You or any recipients must be 21 years of age, or older, to order or receive alcoholic beverages from Harney Lane Winery. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from Harney Lane Winery are not for resale and are for personal consumption only.
Credit Card Charges
Orders are by credit card only when placed online. We accept Visa, MasterCard, Discover and American Express.
Minimum Purchase
There is no minimum purchase required.
States Authorized for Direct Shipment
Due to the ever-changing nature of wine shipping laws, we may be able to ship wines, directly or indirectly, to all states withing the contiguous US except AL, AR, DE, KY, MS, OK, PA, UT, VT.
Shipping Costs
UPS Ground is Harney Lane Winery’s carrier of choice. Ground shipping is provided by UPS Ground at current market rates. *Note – If the customer selects UPS Air as his or her carrier, the customer pays all shipping charges, regardless of their wine club membership or purchase amount.
Wine is a Delicate Commodity
Wine is a perishable commodity, so we always advise caution when requesting to ship in extreme weather and will also make recommendations for safe shipping windows. Wine does not like extremes of temperature: summer heat and cold winter weather may adversely affect the condition of your wine during shipment. Harney Lane Winery is not responsible for wine that is damaged by extreme weather conditions during shipment, although we will do our best to ship wine safely. Harney Lane Winery is not liable to replace damaged items, however, we encourage recipients to contact us immediately if there are any issues with a wine shipment upon receipt. Once your wine order is picked up by the common carrier for delivery, responsibility for the wine is transferred to the purchaser.
We are happy to replace or refund wine that is damaged or flawed, however, we otherwise cannot legally accept returns of alcoholic beverages. If you have received a damaged or flawed bottle, please contact info@harneylane.com so that we may assist you. During extreme hot or cold weather conditions, Harney Lane Winery may hold packages or recommend an alternate shipping option to ensure wine is not damaged. If you opt to ship during extreme weather conditions, Harney Lane Winery is not liable for damaged packages.
Non-wine merchandise returns can be made, with a receipt present or proof of purchase, for account credit or a full refund within 30 days, based on the condition of the item. Items in poor or used condition are not eligible for return. However, items that sustain damage outside of the buyer’s control are eligible for exchange.
Cash refunds will not be provided on orders that were originally paid by credit card.
Please contact our tasting room or email info@harneylane.com with any questions or return requests.
