Wine Club Questions
How much does it cost to join?
There is no fee to join the Grace + Grit Wine Society! You simply pay for the cost of the wine in each shipment, plus any applicable tax and shipping. The cost per shipment varies depending on the specific wines you select and your club level discount.
Is there a membership commitment?
We ask that members commit to a minimum of one year of membership (four club shipments) upon joining. After that, you may cancel at any time by emailing wineclub@harneylane.com or calling/texting us at 209-365-1900. Please note that cancellations must be received 7 days before the next scheduled shipment.
Can I customize my wine club shipment?
Absolutely. We want you to love every bottle you receive. While our team curates a recommended selection for each release, you can log in during the customization window to swap bottles or add more of your favorites.
When will I be billed?
You will be billed once quarterly for your seasonal Grace + Grit Wine Society order. To ensure you have plenty of time to customize your selection, you will receive an email notification several weeks in advance outlining all important dates, including the exact day your order will be processed. For pickup members, you can generally expect billing to occur in mid-February, late April, late July, and late October. For shipping members, you can generally expect billing to occur in mid-February, late April, late September, and late October.
How much will my club order cost?
The cost of your quarterly club order depends on your membership tier and the specific wines you choose to include. Because you can customize your releases, your final total will simply reflect the bottles you’ve hand-picked for the season. As a general guide, you can expect the following ranges:
Classic (4 Bottles): $100 – $150
Signature (6 Bottles): $175 – $225
Premier (12 Bottles): $300 – $375
When do my benefits start?
Your membership benefits begin the day you join! You’ll immediately enjoy member pricing, tasting benefits, access to member-exclusive wines and events, and all other applicable membership perks.
What if I only want red wines?
We have a membership for every palate! In addition to our traditional club options, we offer both Red Only and Chillers memberships at each of our three membership tiers, allowing you to enjoy the wines you love most.
Can I gift a wine club membership?
Yes. A wine club membership makes an incredible gift for the wine lovers in your life! As the gift giver, you have the flexibility to select both the bottle quantity and the duration of the membership. Best of all, your recipient will enjoy full access to all of our Grace + Grit Wine Society member perks.
For more information or to set up a gift membership, please reach out to our membership team at wineclub@harneylane.com or call us at 209-365-1900.
How do I cancel my membership?
We’d hate to see you go! If you have fulfilled your minimum commitment, you may cancel by emailing wineclub@harneylane.com or calling us at 209-365-1900. Please note that cancellations must be received 7 days before the next scheduled shipment.
I forgot my password. How do I reset it?
No problem! Click the “Forgot Password” link on the login page, enter your email address, and we will send you instructions to reset it immediately.
How do I customize my order?
You can customize your club order by logging in to your member account and selecting the Club Membership tab. From there, click Edit Wines to view your current selections.
To add or remove wines, simply use the + or – buttons next to each wine. Once you’ve made your changes, scroll to the top of the page and click Save Selections.
You’re welcome to add additional bottles to your order at any time. If you’d prefer assistance or would like personalized recommendations, feel free to call or text us at (209) 365-1900 or email us at wineclub@harneylane.com, we’re always happy to help.
How can I update my club information? (Address, billing, credit card)
Membership details can be updated at any time through your account Dashboard or by contacting our Membership Team for assistance. Please note that any updates related to an upcoming club order must be made prior to the processing date in order to take effect for that shipment.
How do I upgrade my membership?
Upgrading your membership to a higher tier is easy! Simply call or text us at (209) 365-1900 or email wineclub@harneylane.com, and our Membership Team will be happy to assist you with your upgrade.
Can I place my membership on hold or skip a club order?
Yes. Members may place their membership on hold for up to six months (two quarterly shipments) or request to skip a single club order. To arrange a hold or skip, please contact our Membership Team by phone, text, or email.
Requests must be received at least 7 days prior to the club processing date in order to apply to that shipment. Once an order has been processed, we are unable to cancel or skip that shipment; however, we can assist with placing your membership on hold for a future release.
Can I have a friend pick up my wine club order?
Yes! If you can’t make it to the winery, just email or call us with the name of the person picking up your order. They must be 21+ and prepared to show ID.
Do I need a reservation for a complimentary member tasting?
For a complimentary member tasting at our indoor tasting bar, no reservation is required—we are always happy to welcome you in.
If you prefer to enjoy one of our seated tasting experiences (which you receive a member discount on), we do recommend planning ahead. You can easily book those experiences online or by giving our tasting room a call.
How many guests can I bring for a complimentary member tasting?
Membership benefits include a complimentary tasting for up to 4 people (the member plus 3 guests). Additional guests are welcome but may be subject to standard tasting fees.
Shipping Questions
Can I Ship Directly to a UPS Store?
Yes. We partner directly with UPS Access points to ship and hold your package at no additional cost to you. These access points will hold your package for 7 days and require ID upon pickup.
What states do you ship to?
We currently ship to most states. At this time, we are unable to ship to Alabama, Arkansas, Delaware, Maine, Mississippi, or Utah due to state regulations.
Shipping availability is subject to change based on state laws and regulations.
Can I ship to a business address?
Yes, and we highly recommend it! An adult signature (21+) is required for all wine deliveries. Shipping to a business often ensures someone is there to sign for the package, preventing missed delivery attempts.
What happens if I’m not home to sign for my wine?
Carriers will typically make three delivery attempts. If no one is available to sign, the package will be returned to the winery. Please note that re-shipping fees may apply if the package is returned.
Can I change my delivery address or delivery date after my order has shipped?
In some cases, yes. If you need to update your delivery address, request a delivery date change, or make other delivery-related adjustments after your order has shipped, please contact us at (209) 365-1900 or orders@harneylane.com as soon as possible.
While we are often able to assist with delivery changes, not all requests can be accommodated once a shipment is in transit.
Please note that delivery changes requested after an order has shipped may be subject to a fee. Any fees charged are based on carrier charges incurred to make the requested delivery change.
For additional delivery options, we recommend enrolling in UPS My Choice®, which allows you to track your package, receive delivery notifications, and manage eligible delivery updates directly through UPS.
Do you ship during the summer, winter, or extreme heat?
We take great care to protect your wine. During periods of extreme heat, we may hold shipments until the weather cools or offer upgraded temperature-controlled shipping options to help ensure your wine arrives in pristine condition. Likewise, during periods of extreme cold or freezing temperatures, we may temporarily hold shipments until a safe shipping window becomes available.
If your order is delayed due to weather, we will notify you by email. Questions? Please contact us at (209) 365-1900 or orders@harneylane.com.
Can I change my address or shipping preference?
Yes. You can update your address, payment information, or switch between “Pickup” and “Ship” by logging into your member account or contacting our team directly. Please make these changes prior to the billing date to ensure they apply to your current shipment.
When will my order ship?
Orders typically ship on the next available business day, Monday through Thursday, weather permitting. If you would like your order to ship on a specific date, please contact us at (209) 365-1900 or orders@harneylane.com, and we will do our best to accommodate your request.
Will I receive tracking information?
Yes. Tracking information will be emailed when your order ships. You may also receive tracking and delivery updates via text message as your package makes its way to you.
Does someone need to sign for my wine delivery?
Yes. An adult 21+ must be available to sign for all wine deliveries. If you will not be available to receive your package, we recommend shipping to a business address or selecting a UPS Access Point®, where your order can be securely held for pickup.
How will I know if my shipment is delayed due to weather?
If weather conditions are not suitable for shipping, our team will notify you by email and place your order on a weather hold to help protect the quality of your wine. We carefully monitor weather conditions and will contact you as soon as a safe shipping window becomes available.
What is a Green Cell Foam Shipper?
Green Cell Foam is an insulated shipping box designed to help protect your wine from extreme temperatures during transit. Ice packs placed inside the shipper help keep the wine from reaching unsafe temperatures as it travels to you.
The ice packs are intended to protect the wine, not chill it. As a result, the ice packs will likely be melted upon arrival, and the wine will not arrive chilled. This is normal and does not indicate a problem with the shipment.
What if there is a problem with my order when it arrives?
Please reach out to us at (209) 365-1900 or orders@harneylane.com. In the unlikely event that there is an issue with your order upon arrival, our team will be happy to help. We may ask for photos of any damaged items so we can assess the situation and arrange replacement wines if needed.
Winery Visit Questions
Are you dog-friendly?
Yes. We would love to host your four-legged friends. We simply ask that your well-behaved dogs remain leashed at all times while on the property, both outdoors and inside our tasting room.
As a working family farm, please be aware that you may encounter our own friendly, off-leash winery dogs roaming the estate. While we do not have dedicated pet relief areas, we kindly ask that you respect the grounds and pick up after your dog.
Can I bring my children to winery?
No. Because Harney Lane is a fully operational, working farm located adjacent to a busy road, we must prioritize safety. To ensure a secure, peaceful sanctuary for everyone to enjoy, all guests on the property—including infants and designated drivers—must be 21 years of age or older. We appreciate your understanding.
What if we have a member of our group who will not be tasting?
We are happy to accommodate guests who prefer not to taste wine. If you are booking a seated tasting experience in advance, please let us know the total number of people in your party, including those who will not be tasting, so we can prepare for your visit. Complimentary water is always available, and non-alcoholic mocktails are available for purchase.
Can we stop by and order bottles or glasses of wine to enjoy on the property?
Yes. In fact, this is one of our absolute favorite ways to enjoy the estate. No reservation is required to stop in and purchase a glass or a bottle to share. You are welcome to find a spot on our patio or tucked away in our historic garden—it is the perfect opportunity to relax and enjoy the unhurried life at your own pace.
I have a large group, what experiences are available?
We would be delighted to host your group. For groups of up to 12 guests, we highly recommend our communal Grape to Glass Tasting and Tour, which is typically available daily. If you are looking to visit with a group larger than 12, please reach out to our team at experiences@harneylane.com or call the tasting room prior to your visit so we can help craft the perfect experience for you.
What happens when it rains?
Our hospitality team actively monitors the weather daily to ensure you have a beautiful experience on the estate. If you have a booked tasting reservation and the weather isn’t favorable for outdoor seating, we will seamlessly move your experience indoors. While our patio and gardens provide the most space to spread out, our cozy tasting room is a wonderful, warm place to enjoy a tasting while listening to the rain.
Do you offer food at Harney Lane?
Yes. When visiting the tasting room, you can purchase an artisan cheese plate (perfect for 1 to 2 people) or a larger charcuterie platter (serves 2 to 4 people) to pair beautifully with your wine. While we do not have a restaurant or an extensive food menu on-site, you are always welcome to bring your own picnic.
We just ask that you enjoy outside food outdoors at our patio or garden tables so you can soak in the estate views. Non-alcoholic beverages are also perfectly fine to bring along, but please note that outside alcohol is strictly prohibited.
Do you offer tours?
Yes. We offer our Grape to Glass Tasting and Tour. This communal, walking experience takes you through our historic gardens, estate vineyards, and winemaking facilities. It is a wonderful opportunity to get a behind-the-scenes look at our family-owned estate and learn about our certified sustainable farming and winemaking practices.
Can I bring my own food and drinks?
Yes. You are more than welcome to bring your own food. We kindly ask that you enjoy your food outdoors at our patio or garden tables so you can soak in the estate views. Non-alcoholic beverages are also perfectly fine to bring along, but please note that outside alcohol is strictly prohibited.
Do you host birthday parties, bridal showers, or weddings at Harney Lane?
No. Our estate and seating areas are thoughtfully arranged for smaller, more intimate wine tasting experiences. While we would love to be a part of life’s most special moments, we cannot accommodate private parties, bridal showers, or weddings on our property. There are many wonderful venues and event spaces in Lodi wine country, so we recommend contacting the Lodi Wine Visitor Center or Visit Lodi for a fantastic list of local recommendations.
Business and Corporate Services
Do you offer virtual wine tastings for corporate teams?
Yes. We host engaging virtual tastings perfect for connecting remote teams or entertaining clients. We handle the logistics of shipping wine kits directly to each participant’s door, and one of our wine educators will lead your group through a fun, interactive session via Zoom.
Can I send gifts to multiple addresses for my clients or employees?
Absolutely. Whether you are sending 10 gifts or 100, we make it easy. Simply provide us with your recipient list, and we will handle packing, shipping, and tracking for each package.
Are there volume discounts for large corporate orders?
Yes, we offer tiered pricing for large volume orders. Please contact our corporate concierge at orders@harneylane.com to discuss your budget and receive a custom quote tailored to your gifting needs.
Can I include a personalized note or company branding?
We understand the importance of a personal touch. We can include a complimentary personalized gift message in every box. For larger orders, we may be able to include your branded materials (such as cards or small promotional items) upon request.
What options do you have for on-site team building or private retreats?
Escape the boardroom and head to the vineyard! We offer private tasting experiences and winery tours for corporate retreats. Please reach out to experiences@harneylane.com or call our tasting room for more information.
Still have questions? Get in touch — we’d love to talk.
PHONE: 209-365-1900
EMAIL: INFO@HARNEYLANE.COM